ocket
Polly, your AI travel assistant

Travel,
made effortless.

Plan UK rail and bus journeys by simply talking. Your travel companion handles the timetables, the tickets, and the tricky bits. You just pick the destination.

English · Français · Cymraeg
For train operators & transport companies

Meet Polly, your AI passenger assistant.

A real-time, multilingual AI human that helps passengers face-to-face on kiosks, web and mobile.

I need wheelchair assistance
Where's Platform 7?
Can I get a refund?
¿Dónde está la salida?
Cardiff Central Departures
What's the Wi-Fi password?
Where's the nearest toilet?
What can I do around Manchester Piccadilly?
Are there taxis outside?

Face-to-face AI support

Passengers walk up to a Pocket kiosk and speak naturally, in any language. The AI assistant sees live disruption data, finds alternatives and rebooks instantly.

No queues. No stressed staff. Just instant, personal help when your passengers need it most.

MultilingualReal‑time dataFully accessibleAlways on
Made for Britain

Built for the realities of UK transport.

The Pocket app chat interface, available around the clock

Always available

24/7 support across web and in-app using text or voice conversations. No waiting in line.

Ready to transform your passenger experience?

Get in touch and we’ll show you how Pocket can work for your network.

Get in touch

hello@travelwithpocket.com

Chat with Pocket