Step-free routing
“I'm at King's Cross and need a step-free route to Leeds.”
Pocket replies
Platform 2, LNER direct at 14:20. The lift to your platform is just past the gateline on your right. I'll guide you turn by turn.
Built for everyone
Designed around real travellers.
Screen readers, voice control, plain language and clear guidance, built in from day one rather than bolted on after launch.
Wheelchair accessibility information
“Is this train station wheelchair accessible?”
Pocket replies
Yes. King's Cross is fully step-free with lifts to every platform, accessible toilets and assistance staff on duty around the clock.
In your own language
“¿Cómo llego a Londres desde Bristol esta tarde?”
Pocket replies
Te muestro las opciones. El próximo tren sale en 18 minutos y llega a Paddington en 1h 45m. ¿Quieres que lo reserve?
When plans change
“My train was just cancelled. Now what?”
Pocket replies
There's a CrossCountry service at 14:42 to Manchester via Birmingham. Same ticket, no extra cost. Want me to update your assistance booking?
Travel that works for everyone.
See how Pocket adapts to your needs and helps you move with confidence.